Refund and Returns Policy: Your Hassle-FreeIn Refund and Returns Policy we ensuring your satisfaction is our priority at en2trade. We strive to provide a seamless shopping experience, but we understand that circumstances may arise where you need to return an item. Below, we outline our refund and returns policy to guide you through this process.
Refund
After receiving and examining your returned item, we’ll email you to confirm its arrival. Following this, we’ll inform you of the approval or denial of your refund request. Upon approval, your refund will be processed, and the amount will be credited back to your original payment method
Returns
You have [number of days] days from the date of purchase to initiate a return. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as you received it. We maintain the authority to decline returns that fail to meet these specified criteria.
Exchanges
If you wish to exchange an item for another, please reach out to our customer service team. We only offer replacements for items that are defective or damaged upon delivery. Should you receive such an item, please notify us promptly.
Shipping
You are accountable for covering the shipping expenses related to returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our refund and returns policy, please contact us at [email address-techtik902@gmail.com] or [phone number-+977-9765428408]. Our customer service team is available to assist you and address any concerns you may have.
Refund And Returns Policy Crafting
Our refund and returns policy ensures a seamless shopping experience for our valued customers. If you’re not completely satisfied with your purchase, we offer hassle-free refund and returns under certain conditions.
To initiate a return, please ensure that the item is unused and in its original condition, with all tags and packaging intact. Returns must be made within [15 days/weeks/months] from the date of purchase to be eligible for a refund.
After receiving your returned item, our team meticulously inspects it to verify that it complies with our return standards. Subsequently, you will receive an email notification informing you of the approval or denial of your refund request If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within [3-5 business days].
Please note that certain items, such as personalized or perishable goods, are not eligible for returns. Additionally, customers are responsible for covering the shipping costs associated with returning the item.
In the event that you receive an item that is defective or damaged, we kindly ask that you reach out to our customer service team promptly for immediate assistance. We will gladly replace the item or issue a refund, depending on the circumstances.
We reserve the right to refuse returns that do not meet our return criteria or are received after the specified return period. Any changes to our Refund and Returns Policy will be promptly communicated on our website.
Your satisfaction is our priority, and we strive to make the return process as convenient and straightforward as possible. If you have any further questions or concerns about our Refund and Returns Policy, please don’t hesitate to contact us.
Policy Updates: Easy Refund Hassle-Free Returns
En2trade reserves the right to update or modify this refund and returns policy at any time. Any modifications will take effect immediately upon being posted on our website. We encourage you to review this policy regularly for updates.